Common Queries
The Info You’re After
What inclusions can I have placed into a custom piece?
Almost anything. Natural earthly elements such as sand, dust, shells, botanicals, coal and gemstones; hair including babies first curl, a lock from a loved one, horse’s mane, pets fur or even wool; cremation ashes and even your own breastmilk can all be preserved.
How much of my inclusion do you require and how do I get it to you?
Breastmilk about 30ml is a wonderful amount. Please don't send too much more than this as it actually increases the chances of leakage. The milk can be any age, fresh or have been frozen, but if frozen please defrost before sending to reduce any moisture in the post pack from condensation. Milk should be triple bagged, so a milk storage bag placed into two regular zippy bags is perfect and each bag should be clearly marked with your name and order number please.
Cremation Ash about 1 teaspoon of cremation ash. Any remaining cremation ash (if applicable) will be returned with your finished order. The remains should be double bagged and each bag should be clearly marked with your name and order number please.
Hair or Fur ideally approx. 3cm in length and the at least the thickness of a toothpick. But I will do my best with what is provided. It helps if the hair is damp when cut, then allowed to air dry completely, then carefully double bag so to try and keep the stands together as much as possible. Tying the hair with ribbon or a strand of cotton may also be possible and helpful. Of course, all depends on individual situations but the main thing is just to try and keep it neatly together as much as possible. Please double bag and clearly label each bag with your name and order number.
Sand or Soil 1-2 tablespoons, double bagged and each bag should be clearly marked with your name and order number please.
Botanicals several small whole leaves or flowers or a few petals if it is off a larger flower. Your botanicals must be completely dry before sending and note they may be crushed to fit in a piece. Please double bag and each bag should be clearly marked with your name and order number.
Cloth a small 20mm-50mm swatch. Please double bag and each bag should be clearly marked with your name and order number.
As security again postal loss or damage, please never provide the very last of your inclusions. I am happy to work with less then the recommended amount if required.
Once securely bagged, your inclusions can be popped into an appropriate aus post envelope, padded bag or box and addressed to - Lozbee's Memories, PO Box 89, Blackwater Qld 4717.
I recommend you check in with me via email prior to sending. Firstly so I know to keep an eye out for your package and secondly just in case I'm going to be away - I prefer it not to be sitting at the post office for any length of time.
How long is your wait time for custom jewellery?
Generally about a month from the time I receive your inclusions. You will however hear from me during this time as I try to keep my customers updated on the progress of their pieces.
Do your European beads fit Pandora style bracelets?
Yes they do.
How should I care for my jewellery?
All of these pieces are designed to be worn every day, however, as with all jewellery, if you wish for your piece to last long into the future it should be treated with care. I recommend avoiding contact with water, so removing prior to showering, swimming, washing you hands etc. Avoid direct contact with lotions, perfumes, makeup, soaps, hand sanitizer or other chemicals. Your jewellery should be stored away from moisture, not in direct sunlight or close to heat.
Gently clean with a soft cloth regularly. A silver polishing cloth can be used to remove tarnish but stick to the metal and avoid the resin stone.